Support and Help

Professional help and support when you need it.

Option 1

Email Support

If you have general questions for support and don't need to connect with someone in real time, feel free to drop us a note at our support email below:

Option 2

Schedule a time

For people who need immediate help and support. We allow you to pick a time that works best for you, and we'll reach out. Scheduling a time is for paid customers only.
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Try our FAQ

You might be surprised and find your question in our FAQ.

Dealer Install Video

See how to install TunedBike with our windows dealer app

Watch a dealer install TunedBike software and unlock the annoying EU 14 Mph speed limit…. Once TundedBike is installed the rider can achieve 30Mph or 48Kph!

Unlock the potential of your eBike!

Your eBike is awesome, but not when you bump up against that annoying speed limit right? Download the TunedBike app to remove that governor in minutes, along with optimizing many other aspects of your system you may have not thought possible.
Buy now for $100